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Individuals & Families

Simple, actionable steps to protect your personal information, devices, and loved ones from online threats.

For Individuals & Families

Simple, actionable steps to protect your personal information, devices, and loved ones from online threats.

In today's connected world, protecting your digital life is as important as locking your front door. Cybercriminals use various methods to try and steal your personal information, money, and identity. By taking a few basic steps, you can significantly reduce your risk and stay safer online.

The Four Core Actions to Stay Safe

Based on guidance from leading international cybersecurity agencies, focusing on these four actions can protect you from the vast majority of common cyber threats.

1. Enable Multi-Factor Authentication (MFA)

MFA, also known as two-factor authentication (2FA), is your single most effective defense against unauthorized account access. It requires you to provide two or more verification factors to gain access to an account, such as your password and a code sent to your phone. Even if a criminal steals your password, they won't be able to log in without the second factor.

  • Turn on MFA for all your critical accounts: email, banking, and social media.
  • Use an authenticator app (like Google Authenticator or Microsoft Authenticator) for a more secure option than SMS codes.

2. Use Strong, Unique Passwords & A Password Manager

Using the same password for multiple accounts is a major security risk. If one account is breached, all your other accounts become vulnerable. A password manager helps you create and store strong, complex, and unique passwords for every site you use.

  • A strong password is at least 12 characters long and includes a mix of uppercase letters, lowercase letters, numbers, and symbols.
  • Consider using a passphrase—a short, memorable sentence—like CorrectHorseBatteryStaple!.
  • Popular password managers include 1Password, Dashlane, and LastPass.

3. Recognize and Report Phishing

Phishing is when criminals use fraudulent emails, text messages, or websites to trick you into revealing sensitive information. Be suspicious of any unexpected message that asks for personal details or creates a sense of urgency.

Look for these red flags:

  • Generic greetings like "Dear Customer".
  • Spelling and grammar mistakes.
  • Threats that your account will be closed or demands for immediate payment.
  • Suspicious links or attachments. Hover over links to see the actual web address before clicking.

If you receive a phishing message, do not click any links or open attachments. Report it to the Cyber Crime Center and then delete it.

4. Update Your Software and Devices

Software updates contain essential security patches that fix vulnerabilities discovered by developers. Running outdated software is like leaving a window open for criminals to climb through.

  • Enable automatic updates on your computers, smartphones, and other smart devices whenever possible.
  • Regularly check for updates for your web browser, operating system (Windows, macOS, Android, iOS), and applications.

Additional Tips for Families

Secure Your Home Wi-Fi Network

Your home router is the gateway to all your connected devices. Ensure it is secure by changing the default administrator name and password, and using a strong, unique password for your Wi-Fi network itself. Use WPA2 or WPA3 encryption.

Protecting Children Online

Create a safe and positive online environment for your children by having open conversations about online risks. Use parental controls to manage screen time and block inappropriate content, and teach them to be cautious about sharing personal information online.

Maldives Police Service | Individuals & Families